Frequently Asked Questions
Everything you need to know about your Momcozy experience.
What is your standard shipping timeframe?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How can I return or exchange an item?
We offer a 30-day return policy for most items in their original, unwashed condition. Please contact our support team to initiate a return and receive a prepaid shipping label.
How do I determine the correct size for maternity wear?
We recommend choosing your pre-pregnancy size for most items. Detailed size charts with measurements for bust, waist, and hips are available on every product page to ensure a perfect fit.
Are Momcozy fabrics safe for sensitive skin?
Yes, we prioritize high-quality, breathable materials like OEKO-TEX certified cotton and bamboo to ensure comfort and safety for both mom and baby.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and Klarna.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.