Returns & Exchanges
We want you and your little one to be completely satisfied with your Momcozy purchase. If you are not happy with your items, we offer a hassle-free return and exchange process within 30 days of delivery for unworn and unwashed products.
Return Process
- 1.Initiate Your Request
Visit our online Returns Center and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the products are in their original, hygienic condition.
- 3.Ship It Back
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized shipping location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 5-7 business days.